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Started 8 days ago

Hello! Hope I'm in the right place here.

I had a Q 5' ago around Teams & Yammer. Part of it was answered just now. For a company needing a new digital transformation workplace, with 600 people in UK & US, thinking of rolling out Teams, would you advise to roll out Teams & Yammer at the same time/simultaneously, or in a staged approach?

My first Q was whether to pick between Teams & Yammer, and the answer was,

1) both, Teams vs Yammer doesn't matter for any size company, and

2) install the Communities (Yammer) app in Teams so they don't need to go back & forth.

Anything else you would advise?

In many ways, Teams is valuable as mostly an asynchrounous platform. It's great for in the moment communications where immediate presence is required or desired. The chat based framework of Teams helps make it great for real-time and near real-time communications. Yammer is great for longer form, threaded conversations. Presence isn't required and people can pop in and out over time. Conversations and retrieval of information and knowledge is also where Yammer shines. It's quite common for people to reference a thread in Yammer as an answer to common queries people have. 

Short example...There's a media company with about 100 employees. They've worked out in their culture very clear scenarios for using both Yammer and Teams. They use Teams during the live broadcasts of shows. They are chatting about upcoming segments, questions to ask guests that are being interviewed, etc. Mostly stuff that requires immediacy and presence. They use Yammer to crowdsource ideas for upcoming shows, to get feedback on long form writing pieces, sharing current news articles and having conversations on how to incorporate them into shows. They find the long term retention and retrieval of content to be better in Yammer. 

Another unique aspect to Yammer is the feed which aggregates content from the communities and people you follow. Yammer also injects an element of discovery into the feed so that you can discover conversations and content from people ore areas you might not normally interact with. If I were to make a personal world comparison, it's sort of the difference between group chats and Twitter. Group chats are very much directed and silo'd while your Twitter feed shows you the breadth of conversations that are happening publicly. 

Does this help a bit?

Gotcha - thanks!

I was advised by a Microsoft MVP that Teams alone would be better for a 600 people-size company, but I'm a big believer in the value of company-wide ESNs so was wondering. This helps so thanks again.

Have a lovely rest of day!