16th Nov 2020 - ETC Venues St Pauls 200 Aldersgate, London and streamed online

Speaker: Den Carter

Speaker: Den Carter

uk.linkedin.com › den-carter-821a1b31

Key information

Den has been instrumental in driving employee involvement and advocacy at various big brands in the travel and leisure sector, specialising in digital transformation and brand immersion. He believes the gold standard communication channel is face-to-face, and that digital channels should support and encourage real life conversations, not diminish them.

Having led award-winning teams through change programmes, Den joined British Airways in 2018. His broad remit includes helping leaders embrace the direct link between employee engagement, customer satisfaction and operational performance, as well as rebuilding the airline’s digital workplace from the ground up. During its 101st year, 2020 will see the introduction of the first of many seamless colleague-facing virtual assistants take centre stage in BA’s colleague experience.

Sir Martin Sorrell

Our keynote speaker Sir Martin was CEO of WPP for 33 years, building it from a £1 million “shell” company in 1985 into the world’s largest advertising and marketing services company, with over over 200,000 people in 113 countries. Sir Martin is now Executive Chairman of S4 Capital, which is building a new age, new era, digital advertising and marketing services platform for global, multi-national, regional, local and millennially-driven clients.

Plus 3 streams of curated workshops

Keynote: Sir Martin Sorrell

Stream 1: Technology

Stream 2: Content

Stream 3: Change Comms

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